Our Associates

As an independent Consultancy we are keen to ensure we give you the best quality service by drawing on the talent, knowledge and skills of associated consultants. These include :-

Planning and Development Control - Lydia Harper BA(Hons) MRTPI

Lydia HarperLydia Harper is an accomplished planning professional. Educated in Town Planning at both Manchester (MA) and at Newcastle Universities (BA hons) she is a full member of the Royal Town Planning Institute.

In addition to working as a planning consultant and managing a variety of successful planning applications for private clients, Lydia has a wide range of experience achieved working for Blackpool and Wyre local authorities where her work gave her a valuable insight into both rural and urban planning perspectives. Here she managed planning applications and other development control related responsibilities and obtained a sound understanding of preparing legal agreements and enforcement investigations.

Lydia is able to deliver successful outcomes from complex planning challenges and she is highly experienced in the whole skills set associated with planning appeals including preparing written representations and attending informal hearings, managing public inquiries including writing and presenting cases as an expert witness.

Lydia also has specialist knowledge in handling matters related to listed buildings and conservation areas.

Having experience of directly negotiating with developers, agents and consultants Lydia has developed excellent communication and presentation skills.

Tourism Training and Sustainable Development - Viv Cuthill

Viv CuthillViv Cuthill is a highly effective, professional trainer with many years experience in both commercial training for the tourism and hospitality sectors and in higher education. She has a Cert. Ed. (FE/HE), and an MSc in Tourism. Viv has considerable knowledge of training in the tourism sector, developed as a regional trainer for the tourist boards in North West England, and as an independent training consultant over the last 13 years. In recent years she has been involved with several projects to train, develop and support rural tourism businesses.

She was responsible for developing and successfully tailoring the ‘Welcoming Walkers and Cyclists’ sustainable tourism and marketing training package for rural businesses, in conjunction with the Rural Tourism Initiatives in Lancashire and Cheshire.

Viv was a manager / mentor on an innovative, award-winning induction and undergraduate work experience programme for Lancashire Rural Tourism Initiative / Lancashire County Developments Ltd, providing business and marketing support for rural tourism businesses.

Working in conjunction with the Tourism Team at the Forest of Bowland Area of Outstanding Natural Beauty, Viv has developed a ‘Bowland Welcome’ training programme for tourism-related businesses. This programme is delivered as part of the Sustainable Tourism Strategy for the AONB, and covers area product knowledge, principles of sustainable tourism, sense of place and customer service.

Areas of Specialist Knowledge

  • Development and application of sustainable tourism practices
  • Knowledge of rural tourism markets and their needs
  • Ensuring customer focus in all business activities

Teap Associates is also part of a network of independent consultants specialising in leisure and tourism, and collaboratively on projects requiring multi disciplinary solutions. We also source the best possible support from well established and reputable design, photographic and interpretative businesses.

Hospitality - Colin Wolfendale

Colin WolfendaleVivQualified in hospitality management, and with 40 years experience working in both private and public sectors of the Industry, Colin Wolfendale is well placed to provide informed, professional support. His experience covers all aspects of hotel operations, both at corporate level, as well as operating his own business for more than 12 years. He has participated in many tourism related committees, influencing improvements to the industry.

With extensive experience as a National Quality Assurance Assessor on behalf of ‘Visit Britain’, he is well placed to advise on customer focused service improvements. As a local government Tourism Advisor and Events and Training Co-ordinator, Colin successfully co-ordinated the delivery of the “Welcome to Blackpool” product knowledge course to over 3000 delegates.

Colin is able to deliver different aspects of ‘Mystery Shopping’ to suit individual specific needs to a high standard, both quickly and efficiently.

With significant experience as a recognised Tour Guide, Colin is able to interpret a variety of products for the group market but specialises in guided tours of Blackpool – interpreting the unique history of the resort and that of the Illuminations.

Caroline Callaghan Ba Hons, PGCE

Caroline Callaghan Ba Hons, PGCECaroline Callaghan is passionate about Dance and Drama, and recognises the potential of these activities in developing individuals and regenerating communities. She has a wealth of experience in delivering high profile projects both on time and within budget, including many partnership funded initiatives. Highly motivated and with experience of teaching at every key stage, Caroline is particularly committed to providing young people with unique learning experiences that will help them grow into mature individuals.

Caroline has an excellent academic grounding having achieved a Ba (Hons) Drama and Theatre Studies with Education Studies at University College Chester and a PGCE Performing Arts at Liverpool Hope University.

In a variety of dance development roles for the public sector, she has developed fantastic relationships with schools, colleges, community dance groups and private dance schools and established strong networks within communities. Well organised and with excellent communication skills, Caroline has managed major dance activities including flash mobs and other mass participation events. Caroline always works strictly within the guidelines provided by child protection and safe guarding policies, and ensures the very highest standards of health and safety are adhered to.

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